Terms & Conditions

The following Terms and Conditions of Service apply to all services provided by 727 Marketing. All work is carried out by 727 Marketing on the understanding that the client has agreed to our terms and conditions. Copyright is retained by 727 Marketing work including words, pictures, ideas, visuals and illustrations unless specifically released in writing and after all costs have been settled.

 

If a choice of designs is presented and one is chosen for your project, only that solution is deemed to be given by us as fulfilling the contract. All other designs remain the property of 727 Marketing, unless specifically agreed in writing. 

 

Project Acceptance
At the time of proposal, 727 Marketing will provide the customer with a written estimate or quotation by email. A copy of the written estimate or quotation (or reply to email with agree to begin work) is to be signed and dated by the customer to indicate acceptance and should be returned to 727 Marketing. 

 

Design Charges

Charges for design services to be provided by 727 Marketing will be set out in the written estimate or quotation that is provided to the customer. At the time of the customer’s signed acceptance of this estimate or quotation, indicating acceptance of the Terms & Conditions, a non-refundable payment of 50% of the quoted fee will become immediately due. 

 

Unless agreed otherwise with the Client, all design services require an advance payment of a minimum of fifty (50) percent of the project quotation total before the work commences or is supplied to the Client for review. The remaining fifty (50) percent of the project quotation total will be due upon completion of the work prior to upload to the server or release of materials. 

 

Source Files

We will supply proofs and PDF files and JPEG files as appropriate for printing, or other graphic files as detailed in the job scope or request. 

 

Payment

The customer will be provided with an Approval Form or Proof Email, and an Invoice prior to final publication. At this time the remainder of the amount due will become payable and the customer will also be required to sign and return the Approval Form or signify approval by email to 727 Marketing.

 

Any invoice queries must be submitted by email within 7 days of the invoice date. Accounts which remain outstanding for 30 days after the date of invoice, will incur late payment interest charge of $25. Publication and/or release of work done by 727 Marketing on behalf of the client, may not take place before cleared funds have been received. 

 

Alterations

The customer agrees that changes required over and above the estimated work, or in addition to the agreed scope, or where the client makes changes to the supplied copy or changes required to be carried out after acceptance of the draft design, will be liable to a separate charge. The customer also agrees that 727 Marketing holds no responsibility for any amendments made by any third party, before or after a design is published. 

 

Cancellation

Cancellation of orders may be made initially by telephone contact, or e-mail. The client will then be invoiced for all work completed over and above the non-refundable deposit that will have been made at the time of first ordering. The balance of monies due must be paid within 30 days. Work Order 

 

Time Frame

Digital Flyers, Business Cards 2 to 3 business days.
Brochures 4 to 5 business days.

Website Design 2 to 4 weeks, depending on complexity of project.
All work begins once the deposit is made.